Thursday, October 22, 2009

How about a dry cleaners that doesn't try to steal your buttons. Part 1 of 2

The Brown Elephant thrift store is right near my house.
Last Saturday, while heading to Jewel, I stopped in The B.E. to see if they had anything.
I saw this vintage blue jacket that I really liked. It fit me a little weird though. The arms were too short.
After trying it on two separate times, I talked myself into buying it, and made my way to the corner Dry Cleaners to get the arms taken down.
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TIMEOUT: This jacket has gold-colored buttons. It's a three-button front with two buttons on each cuff. I KNOW this jacket had all seven buttons. If it didn't I may have put it back since it would need tailoring AND another set of buttons. You with me? Seven buttons.
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TIME IN: I walk into the dry cleaners today. A cinnamon candle was burning; it smelled wonderful.  I presented the pink piece of paper and she(same lady) presented the jacket. The arm-length was perfect! A little long but that's how I like it.
Then the buttons. They were blue. Not just that, but the two gold buttons on each cuff were replaced by one blue button OF THE SAME SIZE AS THE THREE IN THE FRONT.
I kindly asked, "what happened to the buttons?"
And she said, "Oh, some were missing. We replace with those, no charge."
Me, "Where are the buttons?"
Her, "Let me see if I find them."
She goes in the back. I think to myself, well, maybe a button dropped in the block from the Brown Elephant to here. But how could it? The jacket was in a bag the whole time.
She comes back. "See, there are only four." She shows me two big ones (from front), and two smaller ones (from the cuff). For a total of four.
"There were two on each cuff. You mean, this jacket was missing three buttons?"
"Oh! Lemme check again."
She comes back with two smaller ones. So now we're missing one big one.

Conclusion: I tell her as kindly as possible that I know I had three buttons on that jacket. I tried the jacket on multiple times at the Brown Elephant, which is literally right across the street. I take the pink slip back, give her the jacket back, and ask her to find that button.

A few Questions and Answers for clarification:
Q: Eric, why do you care so much about the buttons.
A: Good Question. Buttons are very important on certain items of clothing. I bought a blue jacket with gold buttons. That's different than blue/blue.
Q: Eric, why don't you appreciate the cleaners giving you free buttons.
A: I would, if that's what I'd asked for. 
Q: Eric, does it bother you the lady presented you four buttons, then six buttons.
A: Yes it bothers me very much.
Q: Does it bother you that the Cleaners was willing to keep the gold buttons?
A: Yes.
Q: Are you offended that they replaced two small cuff buttons with one big button?
A: Yeah, they 
probably think I'm some douche bag who bought his first jacket ever.
Q: Could they have honestly lost the button, and you're just blowing this out of proportion?
A: Maybe. BUT, all I asked for was for the arms to be lengthened.  Why would you take off six buttons, sew on five? It would take less time to call me (they have my number), and ask me if I want this done. Also, what if I took the jacket in completely aware of the button count? What if I knew it was missing a button? Wouldn't it make sense to ask my permission?

To be continued.......  


1 comment:

  1. They really took you to the cleaners!
    Butt-ons? More like butt-offs at that place!

    Sew what?

    But seriously, that's baloney. Get your buttons back.

    ReplyDelete